New inspection arrangements for social housing landlords – April to October 2010
A joint statement has been issued by the Tenant Services Authority (TSA) and the Audit Commission setting out the interim arrangements for all TSA commissioned inspections taking place between April and October 2010. full story...
The regulatory framework for social housing in England from April 2010
This document sets out the new regulatory framework that social housing providers have to meet from April 2010. At its heart are six standards, and against each of these, the TSA have described the outcomes landlords should meet and their specific expectations of them.
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A report commissioned by the Tenant Services Authority (TSA) and written by the Chartered Institute of Housing (CIH), takes a detailed look at the use of a new approach to tenant involvement and performance management, which gives tenants the power to challenge their housing organisation and drive up performance. full story...
A report commissioned by the Tenant Services Authority (TSA) and written by the Chartered Institute of Housing (CIH), takes a detailed look at the use of a new approach to tenant involvement and performance management, which gives tenants the power to challenge their housing organisation and drive up performance. full story...
See Bracknell Forest Homes response to the TSAs consultation on the new regulatory framework full story...
The Tenant Services Authority have set out their priorities for the next 3 years. full story...
New TSA landlord comparison website shines light on housing association performance.
The TSA's portal will enable tenants to compare the performance of housing associations in their area.full story...
THE TENANTS PANEL WORKS IN PARTNERSHIP WITH BRACKNELL FOREST HOMES. Formally owned by Bracknell Forest Borough Council. Transfer of 5,600 homes to Bracknell Forest Homes took place on the 11th February 2008.
Customers of BFH now have an opportunity with new customer involvement policies in place to monitor the progress of services, and ensure the promises made in the Offer Document are fulfilled. There are many ways for tenants and leaseholders to have a say in how their homes are managed, ranging from informal get-togethers to formal meetings. We firmly believe that their views and suggestions should form the basis of any decisions which are made on their behalf.
We also welcome tenants and leaseholders from all sections of the community.
The Tenants Panel has a Committee of seventeen members, with area wide representation. The Panel are all non political volunteers and willingly give up their time to ensure all tenants get a better deal! We hope you enjoy visiting our site and find it interesting!
How to Contact Us
If you wish to contact us or tell us what you think about our web site, your Housing problems, our organization or anything else that comes to mind. You are welcome to use our online comment form below.
To find more about us please contact: Emma Martin on 01344 382912 or fill in the comment form below:
Every effort is taken to ensure the accuracy and validity of this website, but views and opinions expressed may not necessarily reflect the views and opinions of The Bracknell Forest Tenants And Leaseholders Panel
